We want you to love the products you buy from High Above, and would like to help you keep them running.
Our warranty covers stitching and construction of our products.
-Please Understand- Custom-made products are made to-order for you, and thus we cannot accept returns on a product that was designed by you unless there are flaws in workmanship or other mistakes on our end.
This does not cover wear and tear, however! If you throttle a High Above bag so hard that they need stitching or repair, you're in luck. For a small fee, we'll repair it, so we can keep stuff out of landfills and you can keep putting miles on your bag.
WASHING INSTRUCTIONS - KEEP YOUR DAMN BAG OUT OF THE WASHING MACHINE. Spot clean only with water or the lightest application of soap you've ever considered using.